Returns

We want you to be entirely satisfied with your purchase. If you are not, we will gladly accept the return of items. Please review of our return policy below.

Return Policy



  • Order can be returned within 30 days of delivery. 
  • Some returns may be subjected to a 15% restocking fee and/or return shipping charge. 
  • You can send your return request to lawrence@fivestarvial.com or call the customer service at (800) 897-5240 for assistance.